Do no harm
Consider whether visibility, contact, referral, data collection, or publication could increase risk.
Standards and safeguarding
Protection, dignity, and accountability will guide the launch and any later activity.
Operation Siam is being built around standards intended to minimize harm, collect only necessary information, communicate realistic limits, document future decisions, and provide clear ways to raise a concern.
Informed choice
Explain purpose, limits, and foreseeable use before collecting or sharing information.
Data minimization
Collect only what is necessary. Keep sensitive case information out of public systems and reports.
No-fee access
People seeking assistance are never charged, and contributions never affect eligibility or official decisions.
Accurate claims
Differentiate verified facts, source allegations, organizational observations, estimates, and objectives.
Accountable follow-up
Record requests, decisions, referrals, expenditures, unresolved issues, and appropriate closure.
Sensitive information
Public channels are not case files.
Names, faces, exact locations, immigration details, church affiliations, family relationships, case numbers, and identity documents can create protection risk. Operation Siam’s public website is designed to collect only basic routing information.
Never send through a general form
- Passport, visa, UNHCR, NSM, court, police, or detention documents
- Exact home or shelter addresses
- Children’s names, faces, school details, or family relationships
- Medical, legal, religious, or political case narratives
When protected follow-up is appropriate, the team should explain the authorized channel and why specific information is required.
Accountability routes
Concerns should reach the right function.
Safeguarding concern
Report conduct that may place a child, adult at risk, or community member in danger.
Open a private request →Privacy or data concern
Ask what information is held, report improper disclosure, or request appropriate correction.
Contact the team →Financial or fraud concern
Report solicitation, misrepresentation, misuse of the name, or a suspicious payment request.
Report a concern →Do not include sensitive evidence in the first message. State the type of concern and a safe way to reply.
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